Marketing Material Tip: Use of "We" vs. "You"

In marketing materials, and in particular your newsletters, health and wellness pros tend to use the word "we" when speaking to their reader. "We all need to… " or "When considering XYZ, we must also think about…"

I find this to be habit of softening your opinion's effect and make it palateable to a wider audience.

The intention is good, as you want your message to resonate with as many people as possible, but it's largely ineffective.

It can also be an unconscious way of not standing out too much and avoiding the risk that not everyone will like what you have to say.

However, if you want to make your message memorable, you have to have an opinion.

Not a loud, pushy and obnoxious opinion (unless that's your authentic style) but an opinion that gives the reader a sense that you are taking a stand for what you know to be true and that you're not afraid to share it.

Your willingness to state your opinion actually gives confidence to your readers in your services and products.

Anything less weakens your message and frankly, makes you sound less confident about your expertise.

A better and more powerful way to present your work is to use the word "you."

This is more direct and speaks to the reader as if you are writing only to them. It really hits home and it's more personal. It's bolder, fresher and doesn't 'beat around the bush.'

And in the health and wellness field, most potential clients desire that wake up call. They need it in order to take the risk of investing in your services/products and chance giving their health goals another go.

One way to help you step into this more effective communicating style, is to imagine one particular person that you loved working with, who achieved great results working with you, and write to THEM.

Those who are similar to them will REALLY resonate with your words and those who simply aren't ready yet, won't — and that's actually perfect.

Let your writing speak directly to your readers, rather than speaking about them, and you'll have a greater impact.

To your success,

Karin

About the Author and WellProNet.org: Karin Witzig Rozell has been teaching health and wellness professionals how to grow their business since 2003. She started as a nutrition counselor who knew a lot about nutrition, but not a whole lot about business and marketing. After learning some tough lessons she cracked the code and now her passion is transforming practitioners into profitable business owners using the power of authentic marketing strategies. In 2009, she expanded her private practice and launched The Wellness Professional Network as the go-to place for practitioners to learn about making more money doing what they love.  Karin lives in Upstate New York and works from home with her husband and baby boy.

Great Resource for Wellness Pros: Fiverr.com

My husband Drew, always ahead of the technology curve, discovered Fiverr.com via one of Seth Godin's book. Fiverr.com is a  fun, quirky and also quite practical resource for getting all kinds of stuff done for your business for only $5. Yes, you read correctly. Five bucks.

And it's also a great resource for a quick laugh (some of the things people will do for $5 is laugh out loud funny.)

Drew had his hand writing turned into a font (you can see how he used it in the images of this blog post) and also paid $5 a customized graphic for his Facebook professional page (it's the image on the upper left hand side of his FB page).

Why are people doing this? It's an unusual way to get the word out about their business for sure. The idea being, if you like what I gave you for $5, perhaps you'll invest in something else I'm doing. Some are doing it just for fun. Others to build a portfolio. Who knows. No need to think about it too much. It's only five bucks. If what you paid for stinks, it's not a big loss.

The point: Gone are the days where you have to invest a lot to get attractively designed marketing materials. No more excuses not to have a personalized web presence.

Have fun at Fiverr.com.

To your continued success,

Karin

About the Author and WellProNet.org: Karin Witzig Rozell has been showing health and wellness professionals how to grow their businesses since 2003. She started as a nutrition counselor who knew a lot about nutrition, but not a whole lot about business and marketing. After learning some tough lessons she cracked the code and now her passion is transforming practitioners into profitable business owners using the power of good marketing.

In 2009, she expanded her private practice and launched The Wellness Professional Network http://wellpronet.org as the go-to place for practitioners to learn about all the real-world business stuff they never learned in wellness school like: messaging, marketing, making a great living. Karin lives in Upstate New York with her family – a son, two cats and a dog and works from home with her husband, Drew Rozell.

5 books to transform your wellness biz and your life

I received a Kindle for Christmas. It comes empty and ready for you to add books (my favorite thing in the world!).

The ability to instantly download a book is incredibly alluring for this voracious reader.

I’m curious to see how reading from this little computer will be, as I do love everything about the printed page.

So, if you’re like me; and wondering what to add to your new Kindle (or simply what to order from the bookstore or your library) then consider these five transformational books that are good for your practice and your personal life.

It’s Hard to Make a Difference When You Can’t Find Your Keys by Marylyn Paul

I never used to be organized until I started my private practice. I realized that if I didn’t get my paper clutter under control, I was never going to get to the business of helping others for a living. Ten years later, I still use what I learned from working with a professional organizer. I couldn’t help but to pick this book up with such a compelling title. This book is designed to help you heal what is at the root of those piles of papers on your desk, your disorganized car, or even if you just find yourself wasting time trying to find your wallet or your keys each day. It’s beautifully written in a loving, gentle tone and has great questions that helped me, someone who thinks they’re pretty organized, truly see every single environment as a reflection of my deepest values. I believe that being organized “enough” (you get to decide what that is!) is one of the essential skill sets for being successful in private practice.

Click here to get this book.

Making Ideas Happen: Overcoming Obstacles Between Vision and Reality by Scott Belsky

I’ve come to realize that every single person has great ideas. However, I am no longer impressed with people’s ideas. What’s really impressive to me is someone who is able to get those ideas out into the world and into the hands of their tribe. This book about getting things done is specifically written for creative professionals (like wellness pros!). It’s the first book of this genre that I’ve seen treat projects holistically, and with respect for how the creative person thinks, feels, and engages their work. Brilliant!

Click here to get this book.

The Practitioner’s Journey: The Path to Success for Alternative, Holistic and Integrative Health Professionals by Dan Clements and Tara Gignac, ND

My colleague, Dan Clements and his wife Tara Gignac, not only understand the business of wellness, they also run a successful naturopathic clinic in Canada. This book explains how to become profitable in private practice through an interesting story line that is designed to make all the business stuff palatable to the wellness pro new to marketing, strategizing, and making time to grow your practice. I highly recommend that you read this book if you want to “get” the importance of leading your practice without feeling like you’re reading a dry business book. The authors also feature a few of my clients so that’s kinda cool too. (Dan also wrote another exceptional book on how to take regular sabbaticals from your work without killing your business.)

Click here to get this book.

Linchpin: Are You Indispensable? by Seth Godin

Seth Godin is hands-down my favorite guru of marketing wisdom. There hasn’t been one single book or blog post that he’s written where I haven’t totally agreed with him and wished I had thought of it first. This was my favorite book of 2010. Just get it. Especially look for the part about dealing with your inner resistance. But mostly for the timely advice on what it takes to succeed in today’s economy, whether you’re in private practice or working for the man.

Click here to get this book.

The One-Life Solution: Reclaim Your Personal Life While Achieving Greater Professional Success by Dr. Henry Cloud

I used to be a workaholic, and proud of it. I thought since I was doing meaningful work, it was okay. Then I decided to make other people in my life a priority. What a shocker it was to realize you can’t work at all hours of the day and night and still have good quality of life with your friends and family. Five years later, I’m proud to say I’m over that B.S. story that I bought into. This book, while written for the corporate type, is about learning to set up healthy boundaries in and out of the office. This is incredibly relevant because 99.9% of wellness pros are of the “love to give” and “need to help others” sort. That means you give and give and give, often at the cost of your financial and personal well-being. If you want to prevent the typical cycle of burn out, resulting in client resentment, and succeed in the wellness field for years to come, you must develop the ability to set empowering boundaries that are good for you, good for your business, and good for your clients. This book will show you how.

Click here to get this book.

To your success in the new year,

Karin

About the Author and WellProNet.com: Karin Witzig Rozell has been showing health and wellness professionals how to grow their businesses since 2003. She started as a nutrition counselor who knew a lot about nutrition, but not a whole lot about business and marketing. After learning some tough lessons she cracked the code and now her passion is transforming practitioners into profitable business owners using the power of good marketing.

In 2009, she expanded her private practice and launched The Wellness Professional Network http://wellpronet.com as the go-to place for practitioners to learn about all the real-world business stuff they never learned in wellness school like: messaging, marketing, making a great living. Karin lives in Upstate New York with her family - a son, two cats and a dog and works from home with her husband, Drew Rozell.

What to Do for Your Biz During the Holiday Break

If you're like me and you get an urge to do some "spring" cleaning during the holiday break, here are a few suggestions to help you and your business feel ready to go in 2010: 1) Declutter and clean up your office

Whether you work at home or see clients in-person, either way it's a great time to make your office 'homebase' ready for 2010.

Organize, find a place for everything and get rid of most things that just taking up space.

One thing I like to do is get rid of, or give away, three things that no longer reflect where I want to be in the year ahead. An old, cheap filing drawer, clutter, knick knacks, etc...

If you need help with this, membership into WellProNet.org includes a class recording and transcript on "Home Office Organizing Secrets."

2) Update your social networking presence Make sure the information is currant and everything is on message. Or decide to join a social networking community and see what all the hoopla is about.

If you need help with this, membership into WellProNet.org includes a class recording and transcript on "How to Authentically Share Your Gifts and Talents on Facebook".

3) Go through your current website and update it

Make sure your programs, bio, etc... are up to date or simply just remove the stuff that's no longer relevant.

These are just a few simple ideas to turn your holiday time off and that urge to "clear the decks" into feeling ready for January.

Start with whatever ever you have the most energy for. Just consider that it is the holiday time and if you choose to do one of these things, aim to make it enjoyable instead of "work". Light a candle, play nice music, and get some favorite snacks to fuel you.

Happy Holidays,

Karin

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Ready to master the business side of wellness and get your message out there more effectively? Join the Wellness Professional Network: http://WellProNet.org

Audio Tip: The Drama Before the Website Launch

Here's a sample of the weekly audio coaching tips I offer members of WellProNet. This one is on what I noticed happens right before you're about to do something in your business that feels like a stretch -- usually, when your new website is about to go live. Listen to this 1-minute tip and feel free to share your thoughts in the comments below - Karin.

New Online Scheduling Software -- Beats All the Rest

For nearly two years I've been using a web-based online scheduling software called Appointment Quest to manage appointments in my private practice. You can read about why online scheduling is absolutely the way to go here. (This post has been edited to reflect the new service that I use and write about here.) For only about $20-$30 dollars per month, depending on the level of service you sign up for,  it offered everything I needed to manage my client scheduling -- I could limit my availability, send clients reminders of their appointments and it saved me tons of time in the back-n-forth of booking an appointment. While it offered what I wanted and it allowed my clients to make and change their appointments without going through me, something they enjoyed as well, I was never really thrilled with their service.

The set up of Appointment Quest is very complicated, the tech support is pitiful at best and the system looks very out of date. I got the sense that the company set up the software in the 80's and was resting on their laurels. But at the time, there wasn't a whole lot of options. And just like with a lot of things, I finally had figured my way around the system and was hesitant to set myself up again with another, newer scheduling system and go through the set up process again.

I recently was introduced to TimeDriver.com. It took less than an hour to set up, and it's even easier for me to navigate and for my clients to make their appointments. And best of all, I could customize the look and feel of my "welcome to my schedule" page with colors, images and even my signature.

And the price? Only $29.95 for the ENTIRE YEAR. That saves me about $340 per year in the other scheduling service fees. Better service, better price -- Brilliant!

I hope this is helpful for you and your practice too.

Karin

WellProNet Member Training: How to Use Video in Your Wellness Biz, Nov 5

The Flip HD video camera

Video is SO HOT right now!

With the emergence of the FLIP HD video camera and all-in-one mobile phones with built in video capability, there has never been an easier time to look like a total pro by using video in your wellness business.

But there are a too many ways you can make your videos FLOP.

Come learn how to get started, how to do it right and inspire your client base to view your videos and take action.

In this tele-class we will cover:

- the easiest video technology to use (that also creates top HD quality images!) I promise you do NOT have to be a tech wiz to use this!

- how to use video in your marketing materials to create connection and give people an experience of you (and encourage them to say YES to your services)

- how to create simple info-products with your video camera

- the do's and don'ts of making your video compelling

And lots more.

Won't you join us?

This 75 minute tele-training is absolutely free for members of The Wellness Professional Network.

When? Thursday, Nov 5th, 2009 Noon Eastern

Can't make it? No problem. I record and transcribe each tele-training. Members can access them as often as they want.

So don't miss out! It's super affordable and absolutely necessary for you to learn these types of skills to make your private practice fly. (And take it into the 21st century!).

Click here to find out if this one-of-a-kind network of progressive wellness pros is where you want to be. To join this call you need to become a member. And I would love to have you join us.

You're going to love learning about messaging, marketing and making more money as an authentic wellness pro.

Hope to see you there!

Karin Witzig Rozell Founder WellProNet.org

(and Marketing Materials Maven - by night - :))

7 Real-Life Tips for Getting Great Professional Photos

Here's a great article by a singer songwriter Christine Kane. Dig up some of my early music career photographs, and you'll probably find me standing in an alley with my guitar - wearing a bulky jacket and black boots. Typically, a friend was taking the photo, and I just wanted to get the whole thing over with.

At some point, I consciously chose to uplevel my approach to my work. I invested in a great photographer. And - surprise! - that's when I started getting invited to do radio interviews, and being featured in major media.

We all know that image shouldn't matter. And yet, in the professional world, and even in the arts - it does matter. A professional photo shows that you take your work seriously (yes, even if you're creative and fun-loving) - and it conveys success. Plus, the internet can connect you with so many new opportunities, it only makes sense to put yourself out there in a professional way.

And good news! Your photo session doesn't have to be hard! From my Been-There-Done-That files, here are 7 Tips for Getting Great Professional Photos…

1 - Get Clear

Don't hire anyone until you're clear about what you want to convey in your photo. Make a list of words to describe who you are, how you show up in the world, and what you share with your clients, customers, students, audiences, etc. ("Professional but not stiff." "Fun and funky – but in an accessible way." "Trustworthy and kind." "Successful and no-nonsense.")

Write down colors, thoughts on your surroundings, etc. Start a file of your favorite images from magazines. Share these with your photographer.

2 - Hire a Professional

I know. I know. You can always get your friend Sheila to take a few photos of you after work one Thursday. But I encourage you to uplevel your image and go pro.

You don't have to break the bank to get a great photographer. Many top-notch wedding photographers offer great prices for mid-week sessions. Ask around or search the internet, and don't be afraid to interview several different photographers.

3 - Get Make-Up Advice

I've worked with make-up artists who sprayed foundation on my face like spackle. And some who made my hair stand up about 11 inches from my head. You'd think I would've spoken up – but for many years, I thought everyone else knew better than me what I should look like.

And yet, I still believe in using a make-up artist!

My advice is to REQUIRE a phone conversation with her before your shoot. Email her your images from #1. Listen to her ideas and advice. You'd be surprised at how much make up you need for even a natural looking photo – but spackle is NOT necessary!

If you don't have the budget for a make-up artist, then get help from friends in the know. I've done my own make-up on many shoots - but I used all the advice from those old Seventeen Magazines I used to pore through when I was a teen!

4 - Plan your Outfits in Advance

Two weeks before your photo shoot, plan your outfits. Pick at least three. (Avoid crazy patterns on your shirts!)

If you need help in this area, I highly recommend making an appointment with a personal shopper at Nordstrom - which has fantastic customer service and highly-trained employees. Plus you're not required to purchase anything! Share your work from Step #1 with your shopper. Take your time during your appointment.

5 - Go Light on the Accessories

You don't want your photo to say, "Hi, I'm Joan. And this is my BIG GIANT PERUVIAN BEAD NECKLACE!" In other words, your accessories should complement - not overpower - your look.

6 - Bring your own Mirror to the Shoot

Keep a mirror near you during the shoot so you can check for things like lipstick on teeth and bra straps sticking out in between shoots. Photographers aren't always good at catching these things because they're focusing on the lay-out and lighting.

7 - YOU are the most important element

Your energy. Your light. Your radiance. These are the most important things. Before you head to the shoot, sit quietly and remember your intentions in your work and life. Connect to your center and take some deep breaths.

Then, as the photos are being shot, remember to be present in your body. Look into and through the camera lens. Act as if you're looking into the eyes of your very best friend. Don't be afraid to let loose and smile and laugh. These are often the best photos!

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Performer, songwriter, and creativity consultant Christine Kane publishes her 'LiveCreative' weekly ezine with more than 4,000 subscribers. If you want to be the artist of your life and create authentic and lasting success, you can sign up for a FRE*E subscription to LiveCreative at www.christinekane.com.

Joined WellProNet yet? Visit http://wellpronet.org to learn how to step into a leadership role of your practice.

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